Shipping Information

  

Track your order

To track your preciously placed order, please log in to Account/Order Status

   Packaging

We pack all of our items with expert attention and detail. Each order is hand pulled from our warehouse, and individually packaged by our trained staff with extreme care to protect your valuable purchase during transit.

   Included with your order

  • 100% Authenticity Guarantee seal attached to your item*
  • Quality tag
  • Authenticity Certificate with every order
  • Complimentary protective garment bag*
  • Complimentary protective shoe storage bag*
  • Complimentary protective dust bag*
  • Complimentary gift quality jewelry box*
  • Protective wrapping and packaging
  • Invoice and easy return instructions
  • Original authenticity papers,cards, booklets, tags & materials*

   Shipping rates

We offer a variety of shipping options including expedited and international. Rates vary according to the items in your shopping cart. To determine your shipping cost, add products to your shopping cart, view your cart and enter your zip code in the field provided. Available shipping methods and rates will be displayed.

   Shipping carrier

We use UPS for our 2-day, next-day, standard to Canada, and for select standard and 3-day shipments. We use USPS (US Postal Service) for select standard, 3-day, for APO/FPO, and all other international shipments.

   Order cut-off time

Our normal cutoff times for Monday thru Friday excluding holidays is:
3PM Central time for UPS Overnight.
10AM Central time for all other orders.

   Shipping and Processing time

Shipping Method Processing Time Time in Transit Total Estimated
Standard Domestic 1-2 business days 1-5 business days 2-7 business days
3-Day Domestic 1-2 business days 3 business days 4-5 business days
UPS 2-Day 1-2 business days 2 business days 3-4 business days
UPS Next Day 1-2 business days Next business day 1-3 business days
UPS Standard (Canada) 1-2 business days 1-5 business days 2-7 business days
USPS Priority International 1-4 business days 6-10 business days 7-14 business days
USPS Express International 1-4 business days 3-5 business days 4-9 business days

*With select items, check the respective item description for more information on what's included. Free shipping offer excludes Easy-Pay items.